Hello.🇫🇷 Bonjour🇮🇳 नमस्ते🇪🇸 Hola🇩🇪 Hallo🇯🇵 こんにちは🇨🇳 你好🇦🇪 مرحبا🇮🇳 నమస్తేయాము🇮🇹 Ciao🇧🇷 Olá🇮🇳 আপনাকে হ্যালো🇰🇷 안녕하세요🇹🇷 Merhaba
Oration is now SOC 2 Type II and ISO 27001 Certified!
Learn more
WordMark

  • Company

  • Security

  • Customers

  • Careers

  • Sign in

Toolkit

The tools CX leaders need to weigh up deploying AI. Free calculators, assessments, and planners that help you understand your support costs, evaluate AI, and make the business case.

Telephony Capacity Planner
A capacity planning calculator that estimates CPS and concurrent channel requirements for voice campaigns based on daily call volume and behavior patterns.
Telephony
View Tool
Build vs Buy Calculator
Should I build or buy AI support? Compare the 3-year total cost of building internal AI support vs. buying from a vendor.
Telephony
View Tool
AI Readiness Scorecard
Is my team ready for AI? Score your organization across 6 dimensions to see how ready you are for AI-powered support.
Chat
View Tool
Knowledge Base Evaluator
Is my knowledge base good enough for AI? Assess your knowledge base health — coverage, freshness, and readiness for AI consumption.
CX
View Tool
Quality vs Speed Benchmarker
Am I trading quality for speed? Visualize the tradeoff between response quality and speed — and where AI shifts the frontier.
Email
View Tool
Hiring Forecaster
When will I have the team I need? Plan your hiring timeline and see the true cost of ramping new agents vs. deploying AI.
CX
View Tool
Backlog Cost Calculator
What is my backlog actually costing me? Calculate the true cost of your growing support backlog — lost revenue, churn risk, and overtime spend.
CX
View Tool
Agent Turnover Calculator
What is agent turnover really costing me? Model what happens to your support org when agents leave — capacity drops, costs spike, quality suffers.
CX
View Tool
CX ROI Calculator
Is my AI vendor ripping me off? Compare pay-per-ticket AI support costs vs. Oration's pay-per-resolution model across CSAT, coverage, and total cost.
CX
View Tool

What is Toolkit?

Start now.
No Credit Card Required.

Knowledge Base

Footer

We protect your data.More on Security
  • SOC2 Type 2 Certified
  • ISO 27001 Certified
  • GDPR Compliant
  • DPDPA Compliant
WordMark

USA
Oration, Inc
8 The Green Ste A Dover,
DE 19901 United States

India
Oration India Pvt Ltd.
501, Skye Corporate Park,
Indore, MP, India

X.comGitHubLinkedin
Resources
  • Cookbook
  • Free Tools
  • No Tab Switching
  • System Status
  • Brand Assets
  • Security and Compliance
  • DPA
  • SOC2
  • ISO 27001
Developers
  • Documentation
  • Changelog
  • RSS
Company
  • Blog
  • Customer Stories
  • Careers
  • Company
  • Terms of Service
  • Privacy Policy
  • Acceptable Use Policy
  • Security.txt
© Oration Inc

Ask AI

LogoOration Inc