Cookbook
Examples and guides for building AI Agents with Oration AI. Browse a collection of snippets, advanced techniques and walkthroughs.
Topics
Assists
Actions
Human in the loop
Notifications
Tools
Outbound Calling
Collections
Escalations
Virtual Receptionist
Inbound
Lead Qualification
Inbound Support
Prompting
All Cookbooks
Assists
Actions
Human in the loop
How to Let AI Voice Agents Ask a Human for Help Using Assists
Keep your Oration voice agent on the line while a teammate looks something up, approves a request, or answers a question the AI cannot. Configure Assists, actions, queues, and spoken copy for human-in-the-loop help.
Authors
August 18, 2026
Notifications
Tools
Automate Customer Notifications from Voice Calls with SMS and WhatsApp
Learn how to send real-time SMS and WhatsApp notifications during AI voice calls using Oration. Integrate Twilio, Sinch, Vonage, or any messaging provider to confirm appointments, share OTPs, and follow up automatically.
Authors
July 3, 2026
Outbound Calling
Collections
Set Up AI Outbound Recovery Agents for Debt Collections
Step-by-step guide to building outbound voice AI agents for payment recovery and debt collection with Oration. Automate overdue payment reminders, negotiate repayment plans, and increase recovery rates at scale.
Authors
April 13, 2026
Escalations
How to Handle Fallback and Escalation in AI Voice Agents
Design AI voice agents that gracefully handle unexpected inputs and escalate to a human agent when needed. Covers fallback responses, live transfer, voicemail handoff, and escalation triggers on Oration.
Authors
January 29, 2026
Tools
Actions
How to Make AI Voice Agents Take Actions Using Tools and APIs
Learn how to connect Oration AI agents to external systems, APIs, and databases using tools. Trigger CRM updates, send messages, look up records, and more during live voice calls.
Authors
January 22, 2026
Virtual Receptionist
Inbound
Deploy an AI Virtual Receptionist for Inbound Calls
Step-by-step guide to building and deploying an AI virtual receptionist with Oration. Handle inbound calls 24/7, route callers to the right team, capture leads, and reduce front-desk workload.
Authors
January 19, 2026
Outbound Calling
Lead Qualification
Set Up Outbound AI Calling Campaigns for Lead Qualification
Learn how to build, configure, and launch outbound voice AI calling campaigns for lead qualification using Oration. Automate prospect outreach, qualify leads at scale, and pass hot leads to your sales team.
Authors
December 31, 2025
Inbound Support
Set Up AI Inbound Support Agents for Customer Service Calls
Learn how to configure and deploy AI-powered inbound support agents with Oration. Handle customer queries, resolve common issues, integrate with your helpdesk, and escalate complex cases automatically.
Authors
December 29, 2025
Prompting
Voice AI Prompting Guide: How to Write Effective Agent Instructions
A practical guide to writing clear, reliable prompts for voice AI agents on Oration. Covers persona, tone, task flow, edge cases, and common mistakes to avoid.
Authors
December 26, 2025
Oration Inc