Knowledge Base for AI Agents

Big update! We're excited to announce the launch of Knowledge Bases, enabling your AI agents to access large documents for more informed and accurate responses.

Key features:

• Document Upload: Add files containing FAQs, policies, product information, and more to your Knowledge Base.
• Category Organization: Sort your documents into intuitive categories like Sales, Product Catalogue, and Policies for better organization.
• AI Agent Integration: Attach one or more Knowledge Bases to your AI agents, giving them instant access to all the information they need.
• Multiple File Formats: Support for common document formats including PDF, TXT and DOC.
• Centralized Dashboard: Easily manage all your Knowledge Base documents from a single interface.

Knowledge Base is now available in the navigation sidebar under "Knowledge Base" for all users. To get started, navigate to the Knowledge Base section and click "Create Knowledge Base" to upload your first document.

With Knowledge Bases, your AI agents can:

• Answer a wider range of customer questions
• Ensure consistent information delivery
• Maintain compliance with latest policies and procedures

And you can:

• Quickly update information by simply replacing documents
• Organize content by categories for better accessibility
• Attach multiple Knowledge Bases to different AI agents
• Control exactly what information your agents can access