Flexible Phone Number Routing for Campaigns

We’re excited to introduce Dialer Strategy—a powerful new configuration that lets you control how your phone numbers are used in your outbound call campaigns.

With Dialer Strategy, you can:

• Choose your routing logic: Select between Round Robin (cycle through available numbers evenly) or Day Wise (assign specific numbers to each day of the week).
• Day-wise phone assignment: Configure which phone number is used for each day, giving you granular control over your campaign’s caller ID and compliance needs.
• Easily manage settings: Easily manage and update dialer settings directly from the campaign configuration screen.

How to get started:
In your campaign settings, select the 'Dialer Strategy' tab and assign phone numbers as needed for each day. Click “Update Dialer Settings” to apply your changes and optimize your outbound operations.