Reports & Insights

Gain deeper visibility into your AI agents' performance with our new Reports & Insights Dashboard.

With Reports & Insights, you can:

• Create insights effortlessly: Build custom insights using simple dropdowns to select your category, primary metric, and grouping dimensions—no coding required.
• Choose from proven templates: Jump-start your analytics with ready-made templates.
• Build flexible reports: Combine multiple insights into comprehensive reports that tell the complete story of your AI workforce performance.
• Reuse insights across reports: Include the same insight in multiple reports to maintain consistency while serving different stakeholders' needs.
• Start from scratch or use templates: Whether you prefer starting with a blank canvas or customizing our battle-tested templates, you have complete flexibility.

Available templates include Campaigns Performance, Conversations Performance, Agents Performance, Customer Analytics, Revenue Reports, User Engagement, Support Tickets, and Product Performance—all designed specifically for AI agent operations.

How to get started: Navigate to the Reports section in your dashboard, select "New Report," and choose from our template library or create a custom report from scratch.